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XF 1.4 website signup error

Brogan

XenForo moderator
Staff member
#2
That typically indicates an outdated style or add-on.

You can test in a default style with all add-ons disabled and then re-enable them one at a time to determine which it is.
 

Brogan

XenForo moderator
Staff member
#8
It's almost certainly related to an outdated or incompatible style or add-on.

Rebuilding the master data may help, if the master templates have been modified or haven't been rebuilt correctly.
 

Tracy Perry

Well-known member
#13
is it possible to just reset the forums and settings without lossing any of the threads, users, general layout etc.
What is the link to the site?
If you don't want to enter a ticket, you can start a convo with me and I can take a look at it for you.

The master rebuild "resets" the templates. There is no "reset" key per-se. You might be able to set it up as a new forum and merge your old one (haven't done that myself and @Brogan could advise if possible).
 

Brogan

XenForo moderator
Staff member
#14
I wouldn't advise importing into another forum.
It's not a database issue - it's style/templates or add-on related.
 
#17
No, you don't.

I am looking at your site now and there is a portal add-on active, various other add-ons, as well as the custom style.
Sorry, I did for a while and re-enabled them when i wasnt working on the site. I deleted the custom style now. Testing without the custom style now.
 

Brogan

XenForo moderator
Staff member
#18
I just successfully signed up using the name 'Test'.

Hence why I said in my first post:
That typically indicates an outdated style or add-on.

You can test in a default style with all add-ons disabled and then re-enable them one at a time to determine which it is.
 
#19
I just successfully signed up using the name 'Test'.

Hence why I said in my first post:
I only had two styles "default" and the custom one. I thought enabling "Default" was all i had to do, unfortunately i was wrong and wasted your time...sorry. I am still having an issue with getting FURLS working. I have tried the steps suggested in the FAQS but they dont seem to work for me.
 

Brogan

XenForo moderator
Staff member
#20
If FURLs don't work with a correctly configured .htaccess file in place, you will need to contact your host and ask them to check and configure the server accordingly.