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Waiting for an answer. Ticket from Friday

Claudio

Well-known member
#1
Ticket id: <removed>
Message:
I´m getting an error after move my forum from "/public_html" folder to "/public_html/community" folder.

Fatal error: Class 'Zend_Registry' not found in /home/jj/public_html/community/library/XenForo/Application.php on line 12

Could you please tell me what is going wrong? I have already checked all the full path folder and everything seems ok.
Sent on: Friday at 5:34 PM

What happens?
Does XF team still alive?
Does Mike have his keyboard broken?

I´m really considering to move to another software...this is a shame. A simple ticket and waiting for an answer since 6 days...
 

Jake Bunce

XenForo moderator
Staff member
#2
That error means the files didn't copy (at least not completely). The fix is to copy the files again to the new location. Or re-upload the files from the zip file.

If you continue to have problems with this then I can fix it for you if you send me FTP info and your XF zip file.

I don't know why you haven't received a reply to your ticket. I will followup with the UK guys in about 5 hours when they wake up.
 

Jake Bunce

XenForo moderator
Staff member
#5
You might also try restarting your server. Some caches (which you may or may not have on your server) need to be cleared after moving the files.