Cannot reproduce Video or XFMG Video Exits Full Screen Mode on Mobile

[M@rc]

Affected version

2.3.7

Click this video on mobile - https://xenforo.com/community/media/meep-eating.4710/

1. Open full screen mode.
2. Rotate your phone to landscape.

The video exits.

 

[420]

When I rotate my phone, the video stays frozen where it's at, and no matter how many times I rotate my phone, the video frame never rotates and expands like it should. My system admin says it's a Xenforo bug, can you please confirm and fix it for us?

 

[Suzanne O]

Click this video on mobile - https://xenforo.com/community/media/meep-eating.4710/

1. Open full screen mode.
2. Rotate your phone to landscape.

The video exits.

Upgrade to 2.3.8 that's been fixed in that version

 

[420]

Apparently I had Portrait Orientation Lock on, now that it's off, the problem is fixed in 2.3.8.

THANK YOU!

 

[XF Bug Bot]

Automated triage: Awaiting feedback

Thank you for reporting this issue. We need a little more detail to look into this. The media page plays videos in your browser's own built-in player, and we found nothing on our side that would take it out of full screen when the phone is rotated, so the device, browser and settings involved matter here.

• Which phone, OS version and browser were you using (for example iPhone with Safari, or Android with Chrome)?
• Was portrait orientation lock (rotation lock) turned on when this happened, and does it still happen with it off?
• Were you viewing the site in the browser or as an installed app added to the home screen?
• Did you use the player's own full screen button on the media page, or open the video in the lightbox viewer first?
• Do native HTML5 videos on other websites behave the same way on that device, and does this still happen on the current XenForo version?

This is an automated assessment. A member of staff may review and update it.

 

[M@rc]

This can be closed. I can't reproduce it on Android anymore.