Vewer visitors and error in logs

[darkeye]

Since one week, after mooving to a new server, I have a massive lost of visitors.



In my webmaster tools, adsense and google analytics there are no problems to see.

In the server logs there is nearly every minute the same error

[2020-09-02 12:04:13.233100] [access_compat:error] www.mydomain.com
46.229.168.0:47122 AH01797: client denied by server configuration:
/home/www/doc/8531/mydomain.com/www/threads
[2020-09-02 12:05:43.192574] [access_compat:error] www.mydomain.com
46.229.168.0:38644 AH01797: client denied by server configuration:
/home/www/doc/8531/mydomain.com/www/posts
[2020-09-02 12:05:50.363230] [access_compat:error] www.mydomain.com
46.229.168.0:52114 AH01797: client denied by server configuration:
/home/www/doc/8531/mydomain.com/www/posts
[2020-09-02 12:05:58.909691] [access_compat:error] www.mydomain.com
46.229.168.0:36694 AH01797: client denied by server configuration:
/home/www/doc/8531/mydomain.com/www/threads
[2020-09-02 12:06:18.466535] [access_compat:error] www.mydomain.com
46.229.168.0:22634 AH01797: client denied by server configuration:
/home/www/doc/8531/mydomain.com/www/threads
[2020-09-02 12:07:33.005541] [access_compat:error] www.mydomain.com
46.229.168.0:44378 AH01797: client denied by server configuration:
/home/www/doc/8531/mydomain.com/www/posts
[2020-09-02 12:09:43.116972] [access_compat:error] www.mydomain.com
46.229.168.0:7104 AH01797: client denied by server configuration:
/home/www/doc/8531/mydomain.com/www/posts

Can anybody help or did someone had the same problem?

 

[djbaxter]

Contact your host and submit a support ticket.

 

[darkeye]

My host cannot help until now.

Do you mean a xenforo support ticket?

 

[djbaxter]

No I mean a ticket to your host's tech support.

Those are server errors, possibly caused by a security module.

Are you using Lightspeed or Cloudflare?

 

[darkeye]

They are working since yesterday to fix it, but they cannot find anything - until now.

Are you using Lightspeed or Cloudflare?

hmm, I don't know!

 

[Ozzy47]

If they can’t figure it out, time to get a new host.

 

[djbaxter]

If they can’t figure it out, time to get a new host.

Except he just moved to this new host...

 

[Ozzy47]

Well he would have to move again.