XF 1.5 User upgraded with eCheck before clearing

#1
So I had a user subscribe to my forum using eCheck on PayPal and it activated their membership before the payment even cleared. I remember this wasn't the case with vBulletin.

Is this a bug or designed like this on purpose?
 

Brogan

XenForo moderator
Staff member
#2
The upgrade should only happen once PP send notification of cleared payment - echeques typically show as pending.

What does the transaction log show?
 

Mike

XenForo developer
Staff member
#3
Worth noting that we very recently had a case where someone asked why an upgrade wasn't processed and the log showed it was a pending eCheck payment, so this certainly isn't definitive and it would be a bug.

The output for the transaction log that shows the user being upgraded would be very helpful.
 
#4
here's the transaction log.

transaction_subject
txn_type web_accept
residence_country CA
pending_reason echeck
payment_gross 20.00
mc_currency USD
payment_type echeck
protection_eligibility Ineligible
verify_sign AI36sk2Aln3iC.t.mla1wMizPRcQAZ
payer_status verified
quantity 1
item_number
payment_status Pending
mc_gross 20
custom user_upgrade|948980|8e148|5
charset windows-1252
notify_version 3.8
test_ipn 0
parent_txn_id
subscr_id
 

Brogan

XenForo moderator
Staff member
#5
What does the title of that transaction in the log show?
Is it 'Action: Payment: Payment received, upgraded/extended' or something else?

Are there any other log entries for that member?
 

Brogan

XenForo moderator
Staff member
#7
Do you have any add-ons installed which are involved with user upgrades, etc?

Was the payment made from the standard user upgrade page?
 

Mike

XenForo developer
Staff member
#9
That would indicate that the Paygates add-on processed this, so it'd be a bug in Paygates. You'll need to contact the author for help.
 
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