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XF 1.5 User title ladder doesn't update

Discussion in 'Troubleshooting and Problems' started by Betclever, Dec 12, 2015.

  1. Betclever

    Betclever Active Member


    User title ladder doesn't update and I cleanup everything under "rebuild cache".

    Any idea?

  2. Mike

    Mike XenForo Developer Staff Member

    You'd need to show us examples of it being wrong, as well as your ladder configuration (including which value you're using to control the ladder).
  3. Betclever

    Betclever Active Member


    Attached Files:

  4. Mike

    Mike XenForo Developer Staff Member

    Can you show a link to a user that doesn't have the title that's expected? (What title are you expecting?)
  5. Betclever

    Betclever Active Member

    Sorry for the long delay but I totally forgot this issue...
    Here is the link => http://www.bet-sos.com/members/kleenix.43/

    However, the problem is present for all members.

    Thanks for your help Mike.
  6. Mike

    Mike XenForo Developer Staff Member

    You have it set to use trophy points. That user only has 43 so the title is as expected. You probably want to use message count?
  7. Betclever

    Betclever Active Member

    Wow, that was the issue! [​IMG]
    I just checked the box "messages"... Thanks Mike, quick return and always efficient. (y)

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