XF 1.5 User Promotion Issue

[Movie Prop Sites]

We have a User Upgrade that adds members to a "Premium Members" user group. This is working perfectly.

We have a User Group Promotion that looks for a member who is in the Premium Members usergroup, has 50 posts and has been a member for 90 days and adds that member to a "Project Runs" group. This promotion isn't working at all. Is the issue that the Premium Members usergroup is a secondary usergroup? If that isn't it, I can't figure out why the promotion isn't working.

 

[Paul B]

It should work - that is what the system has been designed for.

There could be an issue with the criteria, or the member has not been active recently (they will be promoted the next time they log in).

 

[Movie Prop Sites]

Thanks, @Brogan I deleted the promotion, and have created a new promotion. Appears to be working as people access the site, they are being updated. Thank you!