User paid subscription to forum access- timing automation?

Czee

Czee

New member
Hello everyone. Sorry if this has been asked already- I checked the features page and a couple of threads but hadn't found the answer I needed.

I would like to set up a private forum using xenForo- This forum will give access only to paid subscribers. I need:

  • Payment system w/ credit card/Paypal/Venmo plugin with the forum (which I think I saw as part of the features)
  • Once paid, the member will have exactly 1-year access to my forum, view and post contents, etc, from the day of payment
Question: Can the timing/expiration and deny of access after 1 year be automated? In other words, if a user does not renew, is there a feature in xenForo that will shut down access to that user once the 1-year subscription has expired? Or do I as an admin have to do this manually for every user?

Thank you very much!
 
Sort by date Sort by votes
Brogan said:
The user upgrades and promotion system will also automatically downgrade a member if the subscription/purchase is not renewed.
Click to expand...
Thank you, Brogan- I looked around the User feature page, but could not quite find this ability to automatically downgrade.

Can you please link me to where this is explained (screenshot would be good)?

In addition, I noticed from this discussion there may not be a payment integration with the forum software, is this true?

Thank you so much!
 
Upvote 0 Downvote
It's a standard function of the promotion system.

Once the upgrade expires the promotion is removed.
There's really nothing to document.

There are various payment providers built in.
Others can be added via custom development or third party add-ons.
 
Upvote 0 Downvote
Brogan said:
It's a standard function of the promotion system.

Once the upgrade expires the promotion is removed.
There's really nothing to document.

There are various payment providers built in.
Others can be added via custom development or third party add-ons.
Click to expand...
Thank you VERY much for your answer!
 
Upvote 0 Downvote
Brogan said:
It's a standard function of the promotion system.

Once the upgrade expires the promotion is removed.
There's really nothing to document.

There are various payment providers built in.
Others can be added via custom development or third party add-ons.
Click to expand...

I am close to making a purchase but I'd like to see a live demo of this feature with one of your customer support/representatives.

Could you please put me in touch with the right person, use my private email in my user profile.

Thank you! :)
 
Upvote 0 Downvote
Brogan said:
We don't have paid upgrades implemented on this site so we wouldn't be able to demonstrate it.

I haven't tested it personally but you may/should be able to set it up on a demo: https://xenforo.com/demo/
Click to expand...
Thank you for the prompt reply. I actually did try that demo. Me and my team liked it!

However, I was specifically asking about the paid-member auto-renew/auto-downgrade/access deny, and payment feature discussed in this thread.

I can't find it myself and I would like to set up a quick Zoom call with a sales rep and have them walk me through this. That would be really helpful!
 
Upvote 0 Downvote
Supergatto said:
This is not happening in my forum. Once the subscription expires, the additional group is not removed
How come?
Click to expand...
Make a thread here and we'll be able to help you. but it was working properly for me in the demo when I manually upgraded and manually downgraded.

xenforo.com

Troubleshooting and problems

If you are receiving errors, encountering features that do not work correctly or are running into other problems, post them here so that the community can help find a solution. Please do not post problems with add-ons here. Official add-ons have their own support forums as well.
xenforo.com xenforo.com
 
Upvote 0 Downvote
Back
Top Bottom