XF 2.1 Urgent need help !

[REP13]

i have some error which i don't understand
ModSecurity: Audit log: Failed to unlock global mutex: Invalid argument [hostname "www.mydomain.com"] [uri "/index.php"] [unique_id "Ya4tuVvYa5kAIuromIwAAAAJ"]
and when i set debug mode i get those error :
An exception occurred: [XF\Db\Exception] Connection timed out in src/XF/Db/Mysqli/Adapter.php on line 165

1. XF\Db\Mysqli\Adapter->makeConnection() in src/XF/Db/Mysqli/Adapter.php at line 28
2. XF\Db\Mysqli\Adapter->getConnection() in src/XF/Db/AbstractAdapter.php at line 60
3. XF\Db\AbstractAdapter->connect() in src/XF/Db/Mysqli/Adapter.php at line 113
4. XF\Db\Mysqli\Adapter->escapeString() in src/XF/Db/AbstractAdapter.php at line 516
5. XF\Db\AbstractAdapter->quote() in src/XF/Db/AbstractAdapter.php at line 494
6. XF\Db\AbstractAdapter->quote() in src/XF/DataRegistry.php at line 138
7. XF\DataRegistry->readFromDb() in src/XF/DataRegistry.php at line 83
8. XF\DataRegistry->get() in src/XF/DataRegistry.php at line 226
9. XF\DataRegistry->offsetGet() in src/XF/App.php at line 1789
10. XF\App->XF\{closure}() in src/XF/Container.php at line 28
11. XF\Container->offsetGet() in src/XF/App.php at line 2317
12. XF\App->setupAddOnComposerAutoload() in src/XF/App.php at line 1888
13. XF\App->setup() in src/XF/Pub/App.php at line 91
14. XF\Pub\App->setup() in src/XF.php at line 485
15. XF::setupApp() in src/XF.php at line 508
16. XF::runApp() in index.php at line 20

and it seem when i sign on my cpanel it take a lot of time to show .

 

[Paul B]

It looks like modsecurity is involved.
That is a server side security module.

Contact your host and ask them to disable it.

Does that resolve the issues?

 

[REP13]

ok thanks man

 

[REP13]

nothing has been changed they told me that the modsecurity is disabled and now i get those error :
[Mon Dec 06 23:25:21.933570 2021] [proxy_fcgi:error] [pid 599343:tid 139818018178816] [client 31.23.251.104:38712] AH01071: Got error 'PHP message: PHP Fatal error: require(): Failed opening required '/htdocs/src/vendor/autoload.php' (include_path='.:/usr/share/php') in /htdocs/src/XF.php on line 253', referer: https://webcache.googleusercontent.com/
[Mon Dec 06 23:25:21.933533 2021] [proxy_fcgi:error] [pid 599292:tid 139818085320448] [client 31.23.251.104:38710] AH01071: Got error 'PHP message: PHP Fatal error: require(): Failed opening required '/htdocs/src/vendor/autoload.php' (include_path='.:/usr/share/php') in /htdocs/src/XF.php on line 253', referer: https://webcache.googleusercontent.com/
[Mon Dec 06 23:25:19.958976 2021] [proxy_fcgi:error] [pid 599343:tid 139818009786112] [client 40.77.167.75:38584] AH01071: Got error 'PHP message: PHP Fatal error: require(): Failed opening required '/htdocs/src/XF.php' (include_path='.:/usr/share/php') in /htdocs/index.php on line 10'
[Mon Dec 06 23:25:07.676638 2021] [proxy_fcgi:error] [pid 599292:tid 139818051749632] [client 40.77.167.80:37976] AH01071: Got error 'PHP message: PHP Fatal error: require(): Failed opening required '/htdocs/src/XF.php' (include_path='.:/usr/share/php') in /htdocs/index.php on line 10'
[Mon Dec 06 23:24:58.935596 2021] [proxy_fcgi:error] [pid 599332:tid 139817967822592] [client 185.191.171.18:37402] AH01071: Got error 'PHP message: PHP Fatal error: require(): Failed opening required '/htdocs/src/XF.php' (include_path='.:/usr/share/php') in /htdocs/index.php on line 10'
[Mon Dec 06 23:24:58.749319 2021] [proxy_fcgi:error] [pid 599292:tid 139818060142336] [client 216.244.66.246:37396] AH01071: Got error 'PHP message: PHP Fatal error: require(): Failed opening required '/htdocs/src/XF.php' (include_path='.:/usr/share/php') in /htdocs/index.php on line 10'
[Mon Dec 06 23:24:52.828834 2021] [proxy_fcgi:error] [pid 599292:tid 139817909073664] [client 31.23.251.104:37186] AH01071: Got error 'PHP message: PHP Fatal error: require(): Failed opening required '/htdocs/src/XF.php' (include_path='.:/usr/share/php') in /htdocs/index.php on line 10', referer: https://webcache.googleusercontent.com/

 

[REP13]

Please be carful From this hosting LWS.fr they take down my website without any notification ,and now i'm losing many of my customers .