1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XF 1.3 Uploading GIF avatar results in server timeout

Discussion in 'Troubleshooting and Problems' started by Karelke, Aug 22, 2014.

  1. Karelke

    Karelke Active Member

    I'm trying to use animated avatars. So I installed the imagick extension and changed the default image library in the forum configuration. Now uploading a small GIF file (less than 30 KB) results in an execution timeout:

    Screenshot from 2014-08-22 15:57:14.png
    Can't imagine it takes more than 30 seconds to process an 30 KB GIF file so I'm pretty convinced it's a server issue. Thoughts?
  2. Mike

    Mike XenForo Developer Staff Member

    The amount of work would be related to the number of frames rather than the size of the file. If it's a long GIF, that would explain it.

    Doesn't mean there isn't necessarily an issue with imagick/ImageMagick though. You could try using different versions of each.
  3. Karelke

    Karelke Active Member

    That's new to me, thanks.

    In that case there's probably nothing we can do to prevent users from uploading 'a long GIF' (and we are not going to increase the timeout), so it's better to not offer animated avatars in the first place.

Share This Page