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XF 1.1 Unread icon doesn't disapear

Discussion in 'XenForo Questions and Support' started by daviden, Apr 15, 2013.

  1. daviden

    daviden Active Member

    This is what it looks like in the conversation list (not hovering the icon with the pointer).
    unreadread.jpg

    I tried to run the SQL Query mentioned in this thread without any results: http://xenforo.com/community/threads/mark-all-pms-as-read-queries.17202/

    The blue icon still stays there, even though the conversation is read. Isn't it supposed to be visible only when it's unread?

    Can somebody help me to get rid of the unread icon when the conversation is read?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Does it work on a default, unedited style?

    If so it could be due to custom or outdated templates.
     
  3. daviden

    daviden Active Member

    I'm using Baisik style. Will do a check if it works on default style.
    Thanks.
     
  4. daviden

    daviden Active Member

    You were right, they're working as expected on default style.

    Is there a way to manually fix this?
     
  5. Brogan

    Brogan XenForo Moderator Staff Member

    If you don't have any outdated nor edited templates then contact the style author.

    The style may need updating if you have recently upgraded to the latest version of XenForo.
     
    daviden likes this.
  6. daviden

    daviden Active Member

    Ok - thanks.
     

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