XF 1.5 Unlink Error

[Movie Prop Sites]

We have just completed our move from vBulletin to Xenforo (our 5th time making a move like this with one of our communities). We are seeing an odd error I haven't encountered before and can't find any info on it.

ErrorException: unlink(/xxx/forums/internal_data/attachments/547/547756-40aadcaf5d0173af62e55a9817e4c63b.data): Permission denied - library/XenForo/DataWriter/AttachmentData.php:185
Generated By: Unknown Account,

#0 [internal function]: XenForo_Application::handlePhpError(2, 'unlink(/xxx...', '/xxx...', 185, Array)
#1 /xxx/forums/library/XenForo/DataWriter/AttachmentData.php(185): unlink('/xxx...')
#2 /xxx/forums/library/XenForo/DataWriter.php(1793): XenForo_DataWriter_AttachmentData->_postDelete()
#3 /xxx/forums/library/XenForo/Model/Attachment.php(678): XenForo_DataWriter->delete()
#4 /xxx/forums/library/XenForo/CronEntry/CleanUp.php(18): XenForo_Model_Attachment->deleteUnusedAttachmentData()
#5 [internal function]: XenForo_CronEntry_CleanUp::runHourlyCleanUp(Array)
#6 /xxx/forums/library/XenForo/Model/Cron.php(357): call_user_func(Array, Array)
#7 /xxx/forums/library/XenForo/Deferred/Cron.php(24): XenForo_Model_Cron->runEntry(Array)
#8 /xxx/forums/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_Cron->execute(Array, Array, 7.9999990463257, '')
#9 /xxx/forums/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999990463257, '', false)
#10 /xxx/forums/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#11 /xxx/forums/deferred.php(23): XenForo_Model_Deferred->run(false)
#12 {main}

array(3) {
["url"] => string(42) "https://xxx/forums/deferred.php"
["_GET"] => array(0) {
}
["_POST"] => array(4) {
["_xfRequestUri"] => string(47) "/forums/forums/star-wars-costumes-and-props.79/"
["_xfNoRedirect"] => string(1) "1"
["_xfToken"] => string(8) "****"
["_xfResponseType"] => string(4) "json"
}
}

I don't know what the issue is here except that on the last bit it has "/forums/forums/star-wars-costumes-and-props.79/". Forums is in the url twice which is incorrect.

Obviously, this seems to be associated with attachments, but I am not sure where to start with it or why we are getting this error. We get about half a dozen to a dozen a day, each pointing to different urls.

 

[Paul B]

Ensure the data and internal_data directories are recursively chmod to 0777.

 

[Movie Prop Sites]

Ensure the data and internal_data directories are recursively chmod to 0777.

TY. Will do and will report back.

 

[Movie Prop Sites]

@Brogan, set those recursively... still getting the errors. Any other thoughts on what might be causing them?

 

[Mike]

You may want to look at the file listed in the error directly. What permissions does it have? If it isn't 0777 (or 0666), then the command didn't work. If it is and you're still getting the error, then you may have something like SELinux applying additional restrictions on these file writes. In general, we just recommend disabling SELinux (otherwise it would likely require extensive configuration).