XF 2.1 unable to send email

[avkryt]

I have the problem of being unable to send email and smtp settings are correct

 

[Ozzy47]

The troubleshooting guide here will identify the cause of most common errors:

Email Troubleshooting Guide

The aim of this guide is to provide information and support related to troubleshooting and resolving failed email delivery and other email related issues. For general information on the various email options, see this page of the Manual...

xenforo.com

 

[avkryt]

The troubleshooting guide here will identify the cause of most common errors:

Email Troubleshooting Guide

The aim of this guide is to provide information and support related to troubleshooting and resolving failed email delivery and other email related issues. For general information on the various email options, see this page of the Manual...

xenforo.com

Without result

 

[Ozzy47]

What was the outcome to this?

In the event of failed email delivery, the first thing to determine is whether it is affecting all members or individual members.

 

[avkryt]

What was the outcome to this?

Email Troubleshooting Guide - Updates

xenforo.com

Email Troubleshooting Guide - Updates

xenforo.com

Then I did not find a solution within the nine cases

 

[Ozzy47]

Can you C/P the error with stack trace and request state, kinda hard to see the full thing being a screenshot.

 

[avkryt]

Can you C/P the error with stack trace and request state, kinda hard to see the full thing being a screenshot.

سجل خطأ الخادم

• Swift_TransportException: Email to raoufmhd87@gmail.com failed: Unable to send mail.
• src/XF/Mail/Mailer.php:295
• أنشأت بواسطة: حساب غير معروف
• 11 مارس 2019 في 23:50

Stack trace
#0 src/XF/Mail/Queue.php(138): XF\Mail\Mailer->send(Object(Swift_Message), NULL, Array)
#1 src/XF/Job/MailQueue.php(12): XF\Mail\Queue->run(G)
#2 src/XF/Job/Manager.php(253): XF\Job\MailQueue->run(G)
#3 src/XF/Job/Manager.php(195): XF\Job\Manager->runJobInternal(Array, G)
#4 src/XF/Job/Manager.php(79): XF\Job\Manager->runJobEntry(Array, G)
#5 job.php(42): XF\Job\Manager->runQueue(false, 8)
#6 {main}
Request state
array(4) {
["url"] => string(14) "/forum/job.php"
["referrer"] => string(43) "http://www.droit-dz.com/forum/threads/4155/"
["_GET"] => array(0) {
}
["_POST"] => array(0) {
}
}

 

[Ozzy47]

Hmm, that did not help me much. Hopefully someone else comes along and has an idea.

 

[avkryt]

Hmm, that did not help me much. Hopefully someone else comes along and has an idea.

I hope so
Thank you

 

[Ozzy47]

Are you on shared hosting by chance?

 

[avkryt]

Is this a solution that i am too !!

 

[Ozzy47]

So you are on shared hosting?

 

[avkryt]

Yes

 

[Paul B]

It's a generic error message.

You will have to contact your host and get them to investigate and resolve it.

 

[Ozzy47]

Yes

I would check with them and see if they have suspended the email service.

 

[avkryt]

OK thanks

 

[ForumFlex]

OK thanks

How's the issue fixed?

 

[Ozzy47]

Contact your host.