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Unable to log into Admincp...

Discussion in 'Installation, Upgrade, and Import Support' started by Paul, Jul 4, 2011.

  1. Paul

    Paul Well-Known Member


    Strange one. I can log in no problems at all, however i am having issues with accessing the ACP.
    Login process is as per normal, however instead of logging me in (i dont get any "incorrect password" notification) it just returns me to the login boxes.

    If i try to password reset, i'm getting no mails (not surprising as it's not in production yet!).

    Could anyone advise how i may be able to get back into my AdminCP??

  2. Brogan

    Brogan XenForo Moderator Staff Member

    It sounds like a cookie problem.

    Try clearing your browser cache or use a different browser just to rule that out.

    There's no reason why the password reset won't work, as long as you have set up the email address in the Options.
    It's the same password for front and back end though, so if you can log in to the front end then it should work for the ACP.
  3. Paul

    Paul Well-Known Member

    Hmm... Tried in Chrome this morning (usually use Firefox). Same outcome. Strange... :(
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Do you have any other administrators defined?
    You could configure them as a super admin by editing config.php and then change the password on your account in the ACP.
  5. Paul

    Paul Well-Known Member


    Strange. You must be right, since none of the browsers on my company laptop seemed to let me in (other sites were fine), however when i got home all was well :)

    Thx buddy :)


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