XF 1.5 Two-Step Verification Code Not Being Sent

[Dominic Lim]

Hi there,

When trying to log in, I'm prompted for a two-step verification code. However, no code has been sent to my designated e-mail account as of late - thus, preventing me from logging in on my secondary account.

I have tried disabling this feature with my main admin account under "General Permissions" but unfortunately, I am still prompted for two step verification while logging in.

How do I generate a backup code using my admin account under this circumstance? Also, how do I resolve the "no verification email being sent" crisis?

Thank you for the help.

 

[Amaury]

You also need to disable it in your ACP profile.

 

[Dominic Lim]

Hmm, does this mean all my members will have to go through the 2-step verification, unless they disable it from their Control Panel?

 

[Amaury]

If you require it, yes.

You can disable it here:

 

[Paul B]

It needs to be explicitly set up by members unless you are forcing it in the user group permissions.

There is a config.php switch to disable it, which will enable you to log in.

$config['enableTfa'] = false;

 

[Dominic Lim]

Thank you Amaury and Brogan.

Brogan : How would I go about installing that PHP code? Sorry about the newness but is there documentation out there somewhere?

 

[Paul B]

If you have access to the ACP via another administrator account then you can use the method posted by amaury above.

 

[Dominic Lim]

Thank you guys, much appreciated. Will try it out soon.

 

[Dominic Lim]

$config['enableTfa'] = false;

In regards to this, would it be possible to quickly summarize in a few steps how I would go about inserting this code snippet?

 

[Paul B]

Edit the /library/config.php file and add it at the bottom.