Imported from vB
'Registered' user group
'Use the default user title ladder' enabled
'Edit custom title:' permission 'Not set'
Default trophy titles, including 'New Member' for 0 points
User title ladder: http://grab.by/8W0T
People with < 10 posts get the appropriate (in this case, "New Member") title just fine. It seems that when people have more than 10 posts, they get "Guest" (see http://forums.kayako.com/members/)