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Lack of Interest time expires before you finish editing => bad error message

Discussion in 'Closed Suggestions' started by rebelde, Sep 14, 2015.

  1. rebelde

    rebelde Member

    On our forums, we have a limit of 5 minutes to edit a personal conversation message.

    If you start editing before the 5 minutes has expired, but finish after 5 minutes, you get an error message:
    The time limit to edit this message (5 minutes) has expired.​

    - The user often can not or doesn't know how to retrieve his edits.
    - It makes my users upset.

    I understand the complexities of a fix, so I recommend doing something to warn people.

    My suggested improvements:
    - A countdown timer: when the time expires, gray out the "Save Changes" button, maybe putting a message, too. Do the same for the Edit link when viewing an existing message.
    - Show the timer if there is less than 10 minutes remaining. (We don't need to see the timer if there are 23 hours remaining.)

    Some notes:
    - I only tested this in a Conversation. I have not tested it in a Post.
    - Also, when viewing a new Conversation, the Edit button remains and continues to work after 5 minutes have past.
    - XF 1.4.9

  2. Mike

    Mike XenForo Developer Staff Member

    I'm going to say this is more of a specific suggestion, as the error message and behavior is as expected: once the time limit has triggered, the content can't be edited and an appropriate error message is displayed. There isn't really anything to fix there, though some UI cues could be added to indicate when this has passed.
    imthebest likes this.
  3. rebelde

    rebelde Member

    Thanks, Mike. That is what I am suggesting, or trying to: give them some sort of clue that the timer has passed and let them retrieve their edits to put them in a new message.
  4. rafass

    rafass Well-Known Member

    Just curious about this kind of restrictions on forums.
    What's the reason behind of this kind of limits / controls in private conversations?
  5. Biker

    Biker Well-Known Member

    While I don't set that tight of a restriction on edits (I generally allow it for 48 hours), by restricting edits after a period of time, it prevents the drama queens from going back and wrecking threads by editing out their posts.
  6. rafass

    rafass Well-Known Member

    Until certain point and depends of the board that's reasonable in threads.
    But not in private conversations. IMO.
  7. rebelde

    rebelde Member

    Moved to suggestions? Should I take that to mean that nothing will be done? I guess so.

    I will have to create my own fix. It really is quite annoying to my users.

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