XF 1.5 Thread preview tooltip not working for some members - how to troubleshoot?

CTXMedia

Formerly CyclingTribe
A couple of CycleChat members have told me that their thread preview mouse-hover tooltip has stopped working. It works for me in FF, Chrome, Edge, etc.

Any tips for troubleshooting?
 

Brogan

XenForo moderator
Staff member
Ask them to clear their browser cache.

Other than that, is there anything in common between them such as device, OS, etc.?
 

CTXMedia

Formerly CyclingTribe
Ask them to clear their browser cache.

Other than that, is there anything in common between them such as device, OS, etc.?
Already cleared browser caches and it didn't help. I suppose I should maybe clear the CF cache in case it's hanging on to any template/code differences. Might upgrade XF this evening and clear CF cache afterwards to see if it helps! (y)

Windows users with different browsers. I'll see if it continues after upgrading and CF cache clearning and come back to you.

Thanks,
Shaun :D
 

rogerl

Member
They will almost certainly be using touchscreen devices. The "hover" event isn't picked up by Xenforo 1.x for these
 
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