XF 1.5 The field was not recognised

[Houzer]

Dear Sirs!
I've got a problem with Email field of Sing Up page http://joxi.ru/LmG4XRKTo3oo2l
I disabled all installed add-0ns and check all the out-of-date template, but the problem is still on.
Could you advise what else I need to check?
Thank you in advance!

 

[tenants]

it starts with a '
that's not usual

forget that, it's wrapped in ' ' correctly

 

[BassMan]

Maybe cache problem.

 

[tenants]

Maybe I'm wrong, but I can't think of anything that would cache form names... (unless it's some sort of template caching)
But then it would happen with all the form fields

 

[tenants]

has this block being modified at all in the template named: register_form

    <dl class="ctrlUnit">
        <dt><label for="ctrl_{$fieldMap.email}">{xen:phrase email}:</label></dt>
        <dd>
            <input type="email" name="{$fieldMap.email}" value="{$fields.email}" dir="ltr" class="textCtrl" id="ctrl_{$fieldMap.email}" />
        </dd>
    </dl>

In particular, the name {$fieldMap.email}

I count 32 characters, which is the correct sting size for the uuid

 

[Houzer]

Tenants, many thanks for your reply.
That block is original and never been modified.

has this block being modified at all in the template named: register_form

    <dl class="ctrlUnit">
        <dt><label for="ctrl_{$fieldMap.email}">{xen:phrase email}:</label></dt>
        <dd>
            <input type="email" name="{$fieldMap.email}" value="{$fields.email}" dir="ltr" class="textCtrl" id="ctrl_{$fieldMap.email}" />
        </dd>
    </dl>

In particular, the name {$fieldMap.email}

I count 32 characters, which is the correct sting size for the uuid

 

[tenants]

Okay, I've checked your site, and it occurs on both the name fields and the email fields
So it is starting to sound more like a cache issue that @BassMan mentioned

Do you use anything to cache you script/html/css (a cdn)

Are you sure you turned off all plugins, I can't see any plugins that are obvious from the front end, or any evidence of caching.

 

[tenants]

It's a long shot, but does running Tools >> File Health Check reveal anything?

Also, is there anything on the server level that might be doing some caching ?

 

[Houzer]

Okay, I've checked your site, and it occurs on both the name fields and the email fields
So it is starting to sound more like a cache issue that @BassMan mentioned

Do you use anything to cache you script/html/css (a cdn)

Are you sure you turned off all plugins, I still see this pop up

.. or is that core

It's a core... Floating Notice.. I switch it off...
add-ons is disables http://joxi.ru/52ayqK9i7OPD20
regarding

Do you use anything to cache you script/html/css (a cdn)

- No. This is screens http://joxi.ru/BA0O3wJcnWLQ2y http://joxi.ru/v29DjwzHo615mG

 

[Houzer]

It's a long shot, but does running Tools >> File Health Check reveal anything?

Also, is there anything on the server level that might be doing some caching ?

re Tools >> File Health Check - Yes, http://joxi.ru/n2YBKEMcvxqMA6

 

[tenants]

Okay, you've got missing files (but don't seem to be related to this issue)

Is there anything on the server it's self that uses a cache, for instance
fastcgi_cache
memcache << possibly this one
zend opcache

Turn them off, does it resolve it?

 

[Houzer]

Okay, you've got missing files (but don't seem to be related to this issue)

Is there anything on the server it's self that uses a cache, for instance
fastcgi_cache
memcached << possibly this one
zend opcache

Ok, I'll check it out, if yes, do I need to disable it?

 

[tenants]

At least to test if it's the issue, but there should be a way of avoiding caching this particular area if it is the issue

 

[Houzer]

At least to test if it's the issue, but there should be a way of avoiding caching this particular area if it is the issue

ОК, Tenants, thank you! I'll send the request to my hosting provider and let you know about their reply.

 

[Houzer]

Tenants,
I've got the reply from my hosting provider.

Only "opcache" has been active, I asked to switch it off for a while;
"memcache" wasn't installed;
"fastcgi_cache" is not found in the server configuration.

Unfortunately, there is nothing happend on the website after opcache was switch off.

 

[tenants]

They didn't mention anything else on server that might be caching?

Do you use a template style, can it be switched to default to test that too

also, those missing files you mentioned early might be a tell tell sign of something else, like an incomplete upload. Was this recently upgraded, if so, also try uploading the files again, you might not have the correct version of register.php/other (I thought this would be picked up with the health check though)

I take it that this didn't just suddenly start happening, but after some process (like an upgrade / plugin install / style added / server update). Which was it?

@Chris D I'm running out of ideas for what this could be

 

[Houzer]

Only module "Apache socache_shmcb" , I ask to switch it off too.
I'm using only default style, but I can install another template for testing.

 

[Houzer]

They didn't mention anything else on server that might be caching?

Do you use a template style, can it be switched to default to test that too

also, those missing files you mentioned early might be a tell tell sign of something else, like an incomplete upload. Was this recently upgraded, if so, also try uploading the files again, you might not have the correct version of register.php/other (I thought this would be picked up with the health check though)

I succesfully upgraded the last version 1.5.12 again. All the files now repair on my server, but it doesn't help.

I take it that this didn't just suddenly start happening, but after some process (like an upgrade / plugin install / style added / server update). Which was it?

Unfortunately, I don't know exactly when this problem begun.

@Chris D I'm running out of ideas for what this could be

 

[TPerry]

Are you by chance using CloudFlare?

 

[Houzer]

Are you by chance using CloudFlare?

No