Closed The feature thread images are cropped incorrectly

Moshe1010

Well-known member
Licensed customer
Affected version
2.3.6
We're experiencing the following issue:

XenForo seems to be cropping an image we're uploading as a featured post in the carousel on the forum's main page.

This behavior appears to be coming from the XenForo core, and not from any custom CSS in the theme.

We would appreciate your help in investigating what might be causing this issue.

How it looks on the main page:
Screenshot 2025-04-07 at 14.12.44.webp


Original image:

1.webp

After upload:

42.webp



Thanks


@Russ
 
I believe it's because featured images are cropped to be a perfect square. You're uploading images that with a height greater than the width, so the height is cropped to match the width. I'm not sure if this is as-designed, or why that might need to be the case, but I've noticed the same thing on my sites.
 
Automated triage: As designed

Thank you for reporting this issue. Featured content images are intentionally converted to a square when uploaded: an image that isn't square keeps its centre and loses the edges of its longer side. A portrait image therefore loses part of its top and bottom. Uploading a square image, as the upload form recommends, avoids this.

This is an automated assessment. A member of staff may review and update it.
 
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