Stay away from KnownHost!

[stacy.c]

For what it’s worth my last six years with Knownhost have been very good. I recommend them.

 

[80sDude]

Knownhost are the best. I've been using them for many many years.

 

[Jaxel]

I've been with Knownhost for 15 years. They are bar-none the best host I've ever had.

 

[Rusty Snippets]

Yep.

 

[DarkGizmo]

I've been with Knownhost for 15 years. They are bar-none the best host I've ever had.

I'm having issues with my current host, they're blaming my site, but i wasn't having issues prior to updating my PHP version today now it's loading super slow and my CPU usage is hitting 100%.......i might be looking to switch.

They're saying my site isn't 'optimized' properly. :/ I been with HawkHost for 15 years and it might be time to look elsewhere.......my CPU usage is hitting 100%......and they are damn near useless pinpointing as to why.

 

[Suzanne O]

Hi,

Let me tell you about my experience with Knownhost

I have bought a yearly plan to host my new website. Yesterday, some idiot began DDoSing the site. The website is behind Cloudflare but the attacker has our origin IP so it can bypass the Cloudflare.

I seek help from Knownhost but the support people have no idea about origin IP. They keep telling that I'm behind Cloudflare and I should enable DDoS protection from there



How come blocking the attackers on Cloudflare will work if the attacker knows my origin IP right? I ask them this question and get back this reply



Then I ask them to provide me the attacking IP list so that I can block them via .htaccess and get this response:

    631 66.249.79.75
    683 34.112.90.241
    714 78.190.48.188
    731 108.72.205.73
    842 5.47.111.213
   1035 188.132.145.255
   1089 85.99.17.149
   1532 2a06:98c0:3600::103
   1844 66.249.79.74
   2289 66.249.79.73

They give me Google's IPs as the attacker IPs I inform them about this and get this response



So it turns out, Google bots are DDoSing my website The bots, which could not take down the website all the time, decided to attack nonstop for two days



After that, I told them to block Google bots via .htaccess and see if the solution works, which of course did not as the website is still unreachable.

This is the hosting provider I've seen here in every single topic being recommended and this ^^ is my experience.

Unfortunately, I have a yearly subscription and I will use it till the and of the year as I think I won't get a refund (or can I?)

Stay away from KnownHost!

I don't see that it would be knownhosts problem.
It's DDoSing problem. Meaning some losers you may of banned are pinging your site.
You might want to talk to @Xon who has his sign up and abuse addon and standard library.

 

[Suzanne O]

I'm having issues with my current host, they're blaming my site, but i wasn't having issues prior to updating my PHP version today now it's loading super slow and my CPU usage is hitting 100%.......i might be looking to switch.

They're saying my site isn't 'optimized' properly. :/ I been with HawkHost for 15 years and it might be time to look elsewhere.......my CPU usage is hitting 100%......and they are damn near useless pinpointing as to why.

Sounds like hawkhost is going to lose another customer.
I've been with namecheap for 14 years. Their premium hosting gives you a great look at cpanel i've had that for three years.

 

[Neutral Singh]

Well over 10 years with Knownhost.com. Top-notch service any time of the day.

 

[CedricV]

What’s worse is that this thread has now shown up in the trending widget….

@Recep Baltaş - wouldn’t it be fair if you changed the thread title? as your problem has been professionally and correctly resolved.

 

[Old Nick]

Stop replying to this topic and it will go out of trending!
Damn I just did it...

 

[mjda]

I won't even begin to count the number of hosts I had before Knownhost. I've been with them for 10+ years now and I'd have to say that their services and support are second to none that I've tried. If I were in the market for new hosting, I wouldn't even consider using another host.

 

[Anthony Parsons]

I wouldn't even consider using another host.

Pretty strong words. I think the hosting market is full of good hosts, managed and unmanaged. For very little learning, unmanaged is much cheaper, just add centminmod and it turns server management into a simple menu selection. Even cPanel, its often cheaper to get a server and buy a cPanel license, than renting even the cheapest of managed hosting that can adequately run forum software with addons and something like elasticsearch.

 

[Joe Blow]

I've been with Knownhost since 2016 and I stay because of their great support, which almost always replies within 5 minutes and solves issues quickly. I can find a better deal elsewhere when it comes to price but I stay because the support is so good.

 

[Old Nick]

Can't see PHP 8.3 available for shared server.
And if someone can provide here the PHP.info for their shared server.
Thanks.

 

[Rusty Snippets]

Can't see PHP 8.3 available for shared server.
And if someone can provide here the PHP.info for their shared server.
Thanks.

 

[Old Nick]

Their site is probably not up to date. It says 8.2. Thank you.

 

[Rusty Snippets]

Their site is probably not up to date. It says 8.2. Thank you.

You talking to me? Oh, okay, their website. Got it.