XF 2.1 Spam Clean option doesn't show up on some users.

[Loohney]

So, our forum got flooded today by a single spam bot.

As usual, i wanted to quickly resolve this with a click on the "Spam" button on the posts or profile but there was none as you can see in Screenshots A, B and C.
However, the "Spam" button is available under everyone elses posts.

What kind of black magic is this?

I'm in full control over the forum (Admin permission...), so there's no way i don't have the right permission to do so.

Thanks in advance.
Looh

Spoiler: Screenshot A

Spoiler: Screenshot B

Spoiler: Screenshot C

 

[Paul B]

Most likely the message count of the member exceeds the limit set for the spam cleaner to be available.

Adjust the spam cleaner settings.

Spam prevention | Manual | XenForo

End-user documentation for XenForo

xenforo.com

 

[Loohney]

Most likely the message count of the member exceeds the limit set for the spam cleaner to be available.

Adjust the spam cleaner settings.

Spam prevention | Manual | XenForo

End-user documentation for XenForo

xenforo.com

Once again Brogan saves our asses! You the GOAT.

Thank you very much.

 

[themago]

What a stupid, frustrating feature, what is the point of removing the possibility to spam clean someone? What am I missing here? Until you learn that you need to increase the criteria to simply use this option, it's extremely frustrating. I can't figure out any use for this other than to confuse admin/moderators

 

[VBX Co]

What a stupid, frustrating feature, what is the point of removing the possibility to spam clean someone? What am I missing here? Until you learn that you need to increase the criteria to simply use this option, it's extremely frustrating. I can't figure out any use for this other than to confuse admin/moderators

Maybe RTFM:

Spam prevention | Manual | XenForo

End-user documentation for XenForo

xenforo.com

 

[benFF]

What a stupid, frustrating feature, what is the point of removing the possibility to spam clean someone?

So you don't accidentally spam clean a long time member or malicious moderator starts taking out other users.

 

[Alvin63]

I just had this with a spam post and they only had one message! No option to run the spam cleaner on the post and no option in the edit menu either.

 

[Chromaniac]

yeah it's likely an old account was taken over by a spammer through one of the password dump leak. there are ongoing discussions about this. running spam cleaner on these accounts is probably not the best idea (without verifying existing content) as you might end up deleting useful content from ages ago.

S

XF 2.2 Thread 'Old users are becoming SPAM everyday !'

Feb 13, 2024

Hello

Recently I upgraded our forum from 2.2.8 to latest version and I noticed that many old users are becoming SPAM everyday (5 to 10 old memberships are stolen everyday and posting spam threads). I can't see any relation between the upgrade and the issue, however, this is what happened. Is it a coincidence? Is this a new method of SPAM attacking to steal the users accounts instead of new registration? I mean I am moderating this forum since 2006, moved to Xenforo since 2015 and I didn't face something similar.

Currently I am trying to control the SPAM posts by banning many valuable...

• Sadiq6210
• Replies: 71
• Forum: XenForo questions and support

i had to actually make the setting more restrictive after i accidentally deleted a very big account. it's best to process a compromised account manually than to just delete all content on it with the press of a button.