XF 1.5 Some users cannot see attachments when inserted into post

[Zynektic]

Hi there,

I just had a few users tell me that they cannot see attachments on a thread. The user attached the image and then inserted the full image. I can see them myself, we use proxy image and SSL and it works fine to me on the URL and the thread but some are reporting that they cannot see it. Two of them were on a Mac and one was on an HP laptop with Windows.

A few other users who tested it can see them fine on various devices so I am not sure what the issue is. Registered usergroup has permission to view attachments and upload them and we have no additional image handler other than one which uploads to another site and does not interfere with the attachment system as I disabled it, tried it again and they can still not view them.

Any ideas?

Note: They cannot see any images in that thread apparently.

 

[Mike]

We'd really need to see any example and be able to reproduce the issue specifically. If the attachments are linked in (using the img tag), then I suspect they were originally attached to content these users can't view.

 

[yepimrobbie]

@Mike I'm experiencing this problem here:

https://www.loot.network/attachments/2016-10-29_20-05-29-png.147/

Even with the administrative role and being able to do all, I cannot view this attachment... I have all user group's view attachment nodes set to true.

 

[whynot]

@Mike I'm experiencing this problem here:

https://www.loot.network/attachments/2016-10-29_20-05-29-png.147/

"Loot Network - Minecraft Server - Error
You must be logged in to do that."

 

[yepimrobbie]

Even me, as an administrator, I can't view attachments. It even says I can in analyze BUT I CANT. I have no clue what to do.