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So my mods can't see reports...

Discussion in 'Troubleshooting and Problems' started by Sylar, Feb 7, 2013.

  1. Sylar

    Sylar Well-Known Member

    This is a weird problem.
    My moderators can't see the posts that have been reported. This means I can see 24 reports, and I am impatiently tapping my foot for them to fix it....but their report count is 0 :(
    I've set them to have all permissions, taken them out of the other usergroups they were apart of, made mod their primary usergroup...etc. Still nothing.
    Any help you guys can offer?
  2. DBA

    DBA Well-Known Member

    Have you checked users > moderators out?

    Make sure that the following are checked:
    Approve / unapprove threads / posts
    View moderated threads / posts
  3. Sylar

    Sylar Well-Known Member

    Looks like their permissions needed time to update? Anyways this has solved itself. Thanks for the help(those perms were set from the beginning btw)
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Those counts are cached in the session record. It should update by their next session if it's not already correct.
    Sylar likes this.
  5. Sylar

    Sylar Well-Known Member

    Ah okay, thanks for clearing it up jake :)

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