XF 1 SMTP specialist.


Active member
My SMTP integration with amazon SES is throwing up lots of errors.

Need someone to come in and fix.

Inbox me please.


Formerly ftsservice
This one is a strange issue, I took a look and it's not a normal SES issue that I've run into. If this were sendmail, postfix/dovecot or qmail, I could have done it in my sleep. But I've hit the end of my SES experience lending Okenyon some help, here's what I've tried:

- New set of credentials generated from SES. It gave me the east domain to use. Everything worked fine for a half hour, mails sent fine to accounts I set up. The error was:

Zend_Mail_Protocol_Exception: Queued, Email to xxxxxxx@xxxxxxx.com failed: Message rejected: Email address is not verified. The following identities failed the check-in region EU-EAST-1: Sample User Name <samplename@gmail.com> - library/Zend/Mail/Protocol/Abstract.php:431

- I checked on Amazon again, this time it said to use EU-WEST (this was for the same credentials, I didn't generate new credentials). So I changed the domain again, everything worked for an hour, and it gave the above errors again except this time for EU-WEST1!

- So I've tried both mail server domains it suggested, I've double checked DKIM records, that's good. The email address used in the account is good and verified. So I thought maybe it's sandboxed because that can cause verification errors. But that is good. They've long since upgraded it out of the sandbox and it has a 50K per day quota.

- I've even tried switching to their undocumented 2587 port, no difference, works fine for a while then it stops working.