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XF 1.5 SMTP Error info

Discussion in 'Troubleshooting and Problems' started by Alex S, Feb 27, 2016.

  1. Alex S

    Alex S Member

    What does it mean, sender address must match authenticated user?
    Where to look for solution to error
    Code:
    Error Info
    Zend_Mail_Protocol_Exception: Email to ***@***.com failed: sender address must match authenticated user - library/Zend/Mail/Protocol/Abstract.php:431
    Generated By: Unknown Account, 1 minute ago
     
  2. Tracy Perry

    Tracy Perry Well-Known Member

    it means (normally) that your sending the mail as joe_blow@ somedomain.com and your SMTP server you are logging to with is with the credentials of jane_smith@ otherdomain.com. They must be the same address.
    Odds are Gmail?
     
  3. Alex S

    Alex S Member

    How to enable in XenForo get error log MX Server?
     
  4. Mike

    Mike XenForo Developer Staff Member

    I'm not clear what you're asking. The error in the first message is coming from your SMTP server. There's no other logging that XenForo would do.
     
  5. Alex S

    Alex S Member

    No, rented server.
     
  6. Mike

    Mike XenForo Developer Staff Member

    The error you posted in the first message is coming from the SMTP server you entered details for in XF. XF is just reporting it. For any specific errors from your SMTP server, you need to contact the provider.
     
    Alex S likes this.

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