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XF 1.2 Site's loading slower - is it my server or any add-on?

Discussion in 'Troubleshooting and Problems' started by TheBigK, Sep 26, 2013.

  1. TheBigK

    TheBigK Well-Known Member

    I just checked my GWT report and since September 18, the 'average time spent in downloading' the page as reported in GWT has gone up from ~170 - 1300+. I quickly checked and found that between September 10 - 18, I had enabled two add-ons on the site:-

    1. Taiga Chat PRO { http://xenforo.com/community/resources/taigachat-pro-realtime-chat-shoutbox.1224/ }

    2. NProgress { http://xenforo.com/community/resources/nprogress.2325/ }

    I'm not sure if those add-ons are in any way responsible for slower loading times; but I've disabled them in case they are. I've also raised a ticket with my webmasters to check if there's anything wrong with the server.

    What's more annoying is that the '@' username tagging is VERY slow now. Earlier, the suggestions would load almost instantaneously; but now it takes about a second or two to show suggestions.

    Want to know if there's any way to find out what's the problem?
  2. Jeremy

    Jeremy Well-Known Member

    You'll have to determine why your server has slowed down. It could be a higher number of requests being received, causing it to queue requests until it can respond.
    TheBigK likes this.
  3. TheBigK

    TheBigK Well-Known Member

    Thanks @Jeremy . The lag in @ username suggestions is very noticeable. Want to know if add-ons can cause this?
  4. Jeremy

    Jeremy Well-Known Member

    Add-ons can, increased traffic can, a long process on your server can. It's really dependent on your unique situation.
    TheBigK likes this.
  5. TheBigK

    TheBigK Well-Known Member

    Thanks. Will check and post the solution here if anyone else's facing similar situation.

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