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XF 1.1 Site Won't Load At All

Discussion in 'Troubleshooting and Problems' started by Yoshi910, Aug 17, 2012.

  1. Yoshi910

    Yoshi910 Member

    I was on my forums browsing, and suddenly the page just stops loading. Every time I refresh the page, it will load a blank white page.

    I can still access the ACP. I went to the server error logs section, this is what it gave me:


    Code:
    Zend_Db_Statement_Mysqli_Exception: Mysqli statement execute error : MySQL client ran out of memory - library/Zend/Db/Statement/Mysqli.php:214
     
    #0 /home/*****/public_html/library/Zend/Db/Statement.php(297): Zend_Db_Statement_Mysqli->_execute(Array)
    #1 /home/*****/public_html/library/Zend/Db/Adapter/Abstract.php(479): Zend_Db_Statement->execute(Array)
    #2 /home/*****/public_html/library/XenForo/Model/DataRegistry.php(164): Zend_Db_Adapter_Abstract->query('????INSERT INTO...', Array)
    #3 /home/*****/public_html/library/XenForo/Model/Style.php(434): XenForo_Model_DataRegistry->set('styles', Array)
    #4 /home/*****/public_html/library/XenForo/Model/Style.php(375): XenForo_Model_Style->rebuildStyleCache()
    #5 /home/*****/public_html/library/XenForo/Model/Smilie.php(144): XenForo_Model_Style->updateAllStylesLastModifiedDate()
    #6 /home/*****/public_html/library/XenForo/Model/Smilie.php(116): XenForo_Model_Smilie->rebuildSpriteCss()
    #7 /home/*****/public_html/library/XenForo/Dependencies/Public.php(75): XenForo_Model_Smilie->rebuildSmilieCache()
    #8 /home/*****/public_html/library/XenForo/Dependencies/Abstract.php(178): XenForo_Dependencies_Public->_handleCustomPreloadedData(Array)
    #9 /home/*****/public_html/library/XenForo/FrontController.php(125): XenForo_Dependencies_Abstract->preLoadData()
    #10 /home/*****/public_html/index.php(13): XenForo_FrontController->run()
    #11 {main}
     
    array(3) {
      ["url"] => string(29) "http://www.blizzardcraft.com/"
      ["_GET"] => array(0) {
      }
      ["_POST"] => array(0) {
      }
    }
    Is this a problem with my board, or with the web hosting company?
     
  2. Yoshi910

    Yoshi910 Member

    Never mind. Fixed this error. I rebuilt the master data. ;)
     
  3. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    It's a hosting problem.

    This error means exactly what it says. Forward this error to your host and ask them to check the available memory. A simple restart of the server may be all that is required.
     
  4. Yoshi910

    Yoshi910 Member

    I did tell them that, they told me it was a problem with my board. Anyways, it's fixed now :)
     

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