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XF 1.4 Site is down any suggestions?

Discussion in 'Troubleshooting and Problems' started by PAPPACLART, Oct 16, 2015.


    PAPPACLART Active Member

    Hey There

    The Xenforo part of my site is down, users have been experiencing times when the site is down. There were problems yesterday then the site miraculously sorted its self so I thought nothing of it. Now I see the below error while trying to access the main site path for the forum. (edit it is now back up?)

    www.gtarena.com/community (forum)

    www.gtarena.com (wordpress side is fine)

    An exception occurred: include() [<a href='function.include'>function.include</a>]: Unable to allocate memory for pool. in /var/www/vhosts/gtarena.com/httpdocs/community/library/XenForo/Autoloader.php on line 119

    1. XenForo_Application::handlePhpError()inXenForo/Autoloader.phpat line119
    2. XenForo_Autoloader::autoload()inXenForo/Autoloader.phpat line119
    3. XenForo_Autoloader->autoload()
    4. spl_autoload_call()inXenForo/FrontController.phpat line375
    5. XenForo_FrontController->dispatch()inXenForo/FrontController.phpat line134
    6. XenForo_FrontController->run()in/var/www/vhosts/gtarena.com/httpdocs/community/index.phpat line13

    I have not done anything to the site, it has been working fine for months so it is a surprise that there are now problems.

    Any suggestions would be great.



    managed to access my admin and showing allot of these server error logs, any suggestions?

    ErrorException: include() [<a href='function.include'>function.include</a>]: Unable to allocate memory for pool. - library/XenForo/Autoloader.php:119
    Generated By:
    PAPPACLART, 10 minutes ago
    Stack Trace
    #0 /var/www/vhosts/gtarena.com/httpdocs/community/library/XenForo/Autoloader.php(119): XenForo_Application::handlePhpError(2, 'include() [<a h...', '/var/www/vhosts...', 119, Array)
    #1 /var/www/vhosts/gtarena.com/httpdocs/community/library/XenForo/Autoloader.php(119): XenForo_Autoloader::autoload()
    #2 [internal function]: XenForo_Autoloader->autoload('XenForo_Error')
    #3 /var/www/vhosts/gtarena.com/httpdocs/community/library/XenForo/FrontController.php(375): spl_autoload_call('XenForo_Error')
    #4 /var/www/vhosts/gtarena.com/httpdocs/community/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #5 /var/www/vhosts/gtarena.com/httpdocs/community/index.php(13): XenForo_FrontController->run()
    #6 {main}
    Request State
    array(3) {
    ["url"] => string(33) "http://www.gtarena.com/community/"
    ["_GET"] => array(0) {
    ["_POST"] => array(0) {
    Last edited: Oct 16, 2015
  2. Brogan

    Brogan XenForo Moderator Staff Member


    PAPPACLART Active Member

    I do have Xencache on the forum side, though nothing on the sever side as far as I am aware.

    PAPPACLART Active Member

    Thanks Brogan. All has been resolved now, spoke with my buddy who hosts the site on his servers.

    "I am moving servers in the next few days, I had removed some incompatible flags in the .htaccess file that caused your site not to work on the new system. this was the APC disable flag which I did not know caused problems to your forum"

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