She has yet to respond to a question I asked her 2 months ago. My tech admin asked her a questions 2 weeks ago. No reply to either. I'm not holding my breath. It's a free mod anyways. Can't expect the moon. Just trying to save myself from paying someone to custom code something.
I hadn't. I upped it to a minute. I have the chat running on all pages so I think that's what drives the server resources up so high. Even just one of them on forum-home make a noticeable difference in server speed though. We'll see how it goes.
No, actually it's only accessible to our donors. There's about 12 donors and about 5 staff members that use the shout box in all. So about 17 people. It's a pretty active feature on the board and the donors don't mind paying to keep access to it. Regular members can't even see the shout box much less participate in it.