XF 1.4 Server errors and ip problems

[hterrag]

After my host announce that one of their servers had problems and my site was inaccessible for few hours then when my site came back online there were some problems:

1. I keep getting this error in the log:
ReCAPTCHA connection error: Unable to Connect to tcp://api-verify.recaptcha.net:80. Error #110: Connection timed out

2. IP problems:
Most of my members are sharing a same IP address which is strange and since I have the Alter Ego Addon
it is saying everyone is the same person.

How can I fix this? Please help...

 

[hterrag]

Even my IP is not my real IP i think its my host's IP. What is going on???

 

[Paul B]

It's possible that IP addresses are being overridden by the server IP address.
What is the actual IP address being reported for all members?

If you haven't installed any add-ons recently then this is more than likely due to a change your host has made on the server.

See this post for example: https://xenforo.com/community/threads/all-users-have-the-same-ip.74440/

 

[hterrag]

Thanks for the link, that solved my IP address problem and I'll wait to see if that solves the ReCaptcha error also.

But wait...before this I didn't have to do that for the IP address. Since I've already open a ticket to my host so should I let it be first the way it is without the fix and see if they can fix it without me doing anything on my end?

 

[Paul B]

In your original post you mentioned there were server issues, so I suspect your host made the change.

 

[hterrag]

Okay thank you!

 

[hterrag]

Bump..

I still have this problem:
ReCAPTCHA connection error: Unable to Connect to tcp://api-verify.recaptcha.net:80. Error #110: Connection timed out

 

[Jeremy]

Your server is unable to communicate with reCAPTCHA. That is outside the control of XenForo.

 

[hterrag]

Okay thanks for the reply, will check back with my host.