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XF 1.2 Server Error

Discussion in 'Troubleshooting and Problems' started by Viserys, Jun 8, 2014.

  1. Viserys

    Viserys Member

    The following error is showing up in my error log in ACP. As a result, it seems I cannot update the cache, add-ons or anything else.

    #0 /home/content/45/12080645/html/library/XenForo/Model/Option.php(0): SimpleXMLElement->__construct()
    #1 /home/content/45/12080645/html/library/XenForo/Deferred/ImportMasterData.php(21): XenForo_Model_Option->importOptionsDevelopmentXml('C:\xampp\htdocs...')
    #2 /home/content/45/12080645/html/library/XenForo/Deferred/Atomic.php(61): XenForo_Deferred_ImportMasterData->execute(Array, Array, 9.9994080066681, '')
    #3 /home/content/45/12080645/html/library/XenForo/Model/Deferred.php(252): XenForo_Deferred_Atomic->execute(Array, Array, 9.9999969005585, '')
    #4 /home/content/45/12080645/html/library/XenForo/Model/Deferred.php(378): XenForo_Model_Deferred->runDeferred(Array, 9.9999969005585, '', false)
    #5 /home/content/45/12080645/html/library/XenForo/Model/Deferred.php(331): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #6 /home/content/45/12080645/html/library/XenForo/ControllerAdmin/Tools.php(147): XenForo_Model_Deferred->run(true, NULL, '', false)
    #7 /home/content/45/12080645/html/library/XenForo/FrontController.php(347): XenForo_ControllerAdmin_Tools->actionRunDeferred()
    #8 /home/content/45/12080645/html/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #9 /home/content/45/12080645/html/admin.php(13): XenForo_FrontController->run()
    #10 {main}
    array(3) {
    ["url"] => string(61) "http://www.animeinspirations.com/admin.php?tools/run-deferred"
    ["_GET"] => array(1) {
    ["tools/run-deferred"] => string(0) ""
    ["_POST"] => array(3) {
    ["redirect"] => string(42) "http://www.animeinspirations.com/admin.php"
    ["execute"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    Can't really diagnoise the issue.

    This line here:
    #1 /home/content/45/12080645/html/library/XenForo/Deferred/ImportMasterData.php(21): XenForo_Model_Option->importOptionsDevelopmentXml('C:\xampp\htdocs...')

    Seems to be pointed toward a directory for my local install (which I admittedly was having some trouble with) and I'm not too sure why that is. Any help on resolving this issue would be appreciated.
  2. Mike

    Mike XenForo Developer Staff Member

    You've chopped off the actual error message.

    However, I suspect that you need to reupload files (particularly those in install/data).
  3. Viserys

    Viserys Member

    Ok sorry the error message was:

    Server Error
    String could not be parsed as XML

    Do you suggest re-uploading all of the Xenforo files, overwriting the existing files? I did try that for the install/data folder but no luck so far.
  4. Mike

    Mike XenForo Developer Staff Member

    Run the file health check option. Does anything show up there as not containing the expected contents?
  5. Viserys

    Viserys Member

    When I do a file health check, this is the results:

    File Health Check
    Potential Problems
    1. library/Waindigo/Listener/LoadClass.phpFile does not contain expected contents.
    2. library/Waindigo/Listener/Template.phpFile does not contain expected contents.
    3. library/Waindigo/Listener/TemplateHook.phpFile does not contain expected contents.
    I assume this points to a Waindigo add-on. That being said, could this be the trigger for my ACP errors? Again, I can't seem to upgrade addons, update caches or run any other type of process, as I get the error above (String cannot be parsed as XML). How would I resolve the issue? Reuploading files? Uninstalling the addon? I tried both with no success, uninstalling cannot complete as I cannot run any type of process in the ACP, and for reuploading, I tried to replace the files but that didn't seem to resolve anything. Really stumped on this whole issue.

    I'm on Xenforo 1.2.4.
  6. Amaury

    Amaury Well-Known Member

  7. Mike

    Mike XenForo Developer Staff Member

    Disable all add-ons and confirm the issue. It's unlikely to be caused by an add-on though.

    At this point, it's possibly sounding like XML has been broken on your server. If it still occurs with all add-ons disabled, please submit a ticket with FTP and ACP details and I'll look into it.
    Amaury likes this.

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