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XF 1.2 Server error log sending mail

Discussion in 'Troubleshooting and Problems' started by gavpeds, Nov 23, 2013.

  1. gavpeds

    gavpeds Active Member

    Hi so i just sent an email to all users letting them know the new xf software was installed and got a server error log. Any help would be great!

    Zend_Mail_Transport_Exception: Unable to send mail. - library/Zend/Mail/Transport/Sendmail.php:137
    Generated By: Gav, 23 minutes ago
    Stack Trace
    #0 /home/window/public_html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Sendmail->_sendMail()
    #1 /home/window/public_html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
    #2 /home/window/public_html/library/XenForo/ControllerAdmin/User.php(993): Zend_Mail->send(Object(Zend_Mail_Transport_Sendmail))
    #3 /home/window/public_html/library/XenForo/ControllerAdmin/User.php(921): XenForo_ControllerAdmin_User->_sendEmail(Array, Array, Object(Zend_Mail_Transport_Sendmail))
    #4 /home/window/public_html/library/XenForo/FrontController.php(337): XenForo_ControllerAdmin_User->actionEmailSend()
    #5 /home/window/public_html/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #6 /home/window/public_html/admin.php(13): XenForo_FrontController->run()
    #7 {main}
    Request State
    array(3) {
    ["url"] => string(60) "http://myforum.co.uk/admin.php?users/email-send"
    ["_GET"] => array(1) {
    ["users/email-send"] => string(0) ""
    ["_POST"] => array(10) {
    ["page"] => string(2) "30"
    ["criteria"] => string(42) "{"user_state":["valid"],"is_banned":["0"]}"
    ["total"] => string(4) "1646"
    ["from_name"] => string(31) "myforumname"
    ["from_email"] => string(31) "info@myforum.co.uk"
    ["email_title"] => string(12) "We are live!"
    ["email_format"] => string(4) "text"
    ["email_body"] => string(366) "Hey,

    So the site software update is complete! It took longer than we thought but the site is now live so come and have a look around http://myforum.co.uk/ We still have a few things to sort behind the scenes but all should be working.

    Please let me know if you have any problems or notice any error so i can sort them ASAP!

    Have fun ;)

    ["_xfConfirm"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
  2. Mike

    Mike XenForo Developer Staff Member

    Was it one person or a bunch of people?

    That error just indicates that the mail system rejected the mail, but it doesn't give a reason why. If it's just one user, you can likely disregard it, but if it's a lot you definitely need to try to figure out what happened. There should be logs in your /var/log/maillog file, but you'd need to be root to read it (so if it's not a VPS, your host would have to help you).
  3. gavpeds

    gavpeds Active Member

    It was all 1700 users. Oddly though I got the message so not sure how many others did.

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