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XF 1.4 Rich Text Editor missing on some users and not others

Discussion in 'Troubleshooting and Problems' started by Shannon Renee, Mar 12, 2015.

  1. Shannon Renee

    Shannon Renee Member

    I'm missing rich text editing buttons on some users and not others.
    So I can log in on one user... see rich text editing buttons... log off... log right back on with another user... and they're gone.

    I've already tried:
    - Permissions and "allow" for WYSIWYG... with no success.
    - Clearing Cache... nothin.
    - Other browsers... no difference.
    - Javascript is updated.

    Can anyone point me in the right direction of where this issue could be resolved?
    Last edited: Mar 12, 2015
  2. Martok

    Martok Well-Known Member

    The default XenForo software doesn't have user permissions for the rich text editor. Are you using an add-on?
  3. Shannon Renee

    Shannon Renee Member

    I don't have an add-on for RTE.
    I just assumed that the "Edit page using WYSIWYG editor" under user permissions was where it is changed.

    Attached Files:

  4. Martok

    Martok Well-Known Member

    That's from an add-on, there are no page editor permissions in the core XenForo software.

    Users can individually enable or disable the rich text editor for forum posts in their Preferences. Anything else is likely related to that add-on, in which case you will have to ask for support in the dedicated discussion thread for that add-on.
  5. Shannon Renee

    Shannon Renee Member

    Well that's fun...

    Much appreciation for your help... I'm apparently still learning fun things about my own forum.

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