Dashmiel
Member
Hello everyone! I am having a situation with my media gallery similar to the issue described in this previously asked question post.
To my eternal chagrin however, this site was not being properly monitored and I do not appear to have a back up prior to when the issue must have appeared, so I can not simply replace the directories with confirmed working backups.
Yes, you may laugh or commiserate as desired; I will get my [backup]Sh!@ in order and do feel quite burned.
The site is on Xenforo v2.2.13 and XFMG 2.2.5.
Trying to load the images gives the below 'The requested content cannot be loaded. Please try again later message'.
![Screenshot; MG No Thumbnail.webp Screenshot; MG No Thumbnail.webp](https://xenforo.com/community/data/attachments/295/295451-25d6a52ce211d4c8bda30aed00a4adb6.jpg?hash=JdalLOIR1M)
I am unable to view thumbnails at all however.
![Screenshot No thumbnails.webp Screenshot No thumbnails.webp](https://xenforo.com/community/data/attachments/295/295452-3e5396fb1410f13b965c1eae88b4452f.jpg?hash=PlOW-xQQ8T)
New Images are visible:
![Screenshot New Images Visible_No Thumbnails.webp Screenshot New Images Visible_No Thumbnails.webp](https://xenforo.com/community/data/attachments/295/295453-492e389e9f6ab56690acec1cd7276cd1.jpg?hash=SS44np9qtW)
But not their thumbnails:
![Screenshot New Images Visible_No Thumbnails_2.webp Screenshot New Images Visible_No Thumbnails_2.webp](https://xenforo.com/community/data/attachments/295/295454-1add32ebc894d5c4c7b12ba9c80a7698.jpg?hash=Gt0y68iU1c)
The media items are all safely present in the /data directory:
![Screen Shot Data_Dir.webp Screen Shot Data_Dir.webp](https://xenforo.com/community/data/attachments/295/295460-a2522f474e3d50a161cf7e32c371ac16.jpg?hash=olIvR049UK)
And thumbnails are visible in /xfmg/thumbnail/#/
![Screenshot Thumbnails in xfmg_thumbnail.webp Screenshot Thumbnails in xfmg_thumbnail.webp](https://xenforo.com/community/data/attachments/295/295462-8b73bddc879a163fcf0fd70fe61c1cef.jpg?hash=i3O93IeaFj)
Within /data; /xengallery, /xengallery_videos, and /xfmg are folders at the same level. Their permissions currently are 0755 for the directories, and 0644 for the files.
![Screenshot Data Directory.webp Screenshot Data Directory.webp](https://xenforo.com/community/data/attachments/295/295463-9416f42193082cfd56d15c732a9fb9ce.jpg?hash=lBb0IZMILP)
Over at /internal_data, only /xengallery exists, and it does not mirror the contents of the same in /data:
![Screenshot XenGallery2.webp Screenshot XenGallery2.webp](https://xenforo.com/community/data/attachments/295/295466-f3298400a5cda38466cad07b0adfc39b.jpg?hash=8ymEAKXNo4)
![Screenshot XenGallery.webp Screenshot XenGallery.webp](https://xenforo.com/community/data/attachments/295/295467-602107d956c4726f532fe22c55bf559a.jpg?hash=YCEH2VbEcm)
Everything above are just facts and nothing but the facts. I have no idea what the file structures are supposed to be, or what other files also handle permissioning for XFMG media items.
Around September of 2023, my host offered a free upgrade on resources to move the VM to new hardware. I don't know how the image they migrated would only break the media gallery instead of everything is done wrong, but I absolutely screwed the pooch because I can't even be sure if that is when the issue started.
I would appreciate any help or guidance anyone could throw my way!
To my eternal chagrin however, this site was not being properly monitored and I do not appear to have a back up prior to when the issue must have appeared, so I can not simply replace the directories with confirmed working backups.
Yes, you may laugh or commiserate as desired; I will get my [backup]Sh!@ in order and do feel quite burned.
The site is on Xenforo v2.2.13 and XFMG 2.2.5.
Trying to load the images gives the below 'The requested content cannot be loaded. Please try again later message'.
![Screenshot; MG No Thumbnail.webp Screenshot; MG No Thumbnail.webp](https://xenforo.com/community/data/attachments/295/295451-25d6a52ce211d4c8bda30aed00a4adb6.jpg?hash=JdalLOIR1M)
I am unable to view thumbnails at all however.
![Screenshot No thumbnails.webp Screenshot No thumbnails.webp](https://xenforo.com/community/data/attachments/295/295452-3e5396fb1410f13b965c1eae88b4452f.jpg?hash=PlOW-xQQ8T)
New Images are visible:
![Screenshot New Images Visible_No Thumbnails.webp Screenshot New Images Visible_No Thumbnails.webp](https://xenforo.com/community/data/attachments/295/295453-492e389e9f6ab56690acec1cd7276cd1.jpg?hash=SS44np9qtW)
But not their thumbnails:
![Screenshot New Images Visible_No Thumbnails_2.webp Screenshot New Images Visible_No Thumbnails_2.webp](https://xenforo.com/community/data/attachments/295/295454-1add32ebc894d5c4c7b12ba9c80a7698.jpg?hash=Gt0y68iU1c)
The media items are all safely present in the /data directory:
![Screen Shot Data_Dir.webp Screen Shot Data_Dir.webp](https://xenforo.com/community/data/attachments/295/295460-a2522f474e3d50a161cf7e32c371ac16.jpg?hash=olIvR049UK)
And thumbnails are visible in /xfmg/thumbnail/#/
![Screenshot Thumbnails in xfmg_thumbnail.webp Screenshot Thumbnails in xfmg_thumbnail.webp](https://xenforo.com/community/data/attachments/295/295462-8b73bddc879a163fcf0fd70fe61c1cef.jpg?hash=i3O93IeaFj)
Within /data; /xengallery, /xengallery_videos, and /xfmg are folders at the same level. Their permissions currently are 0755 for the directories, and 0644 for the files.
![Screenshot Data Directory.webp Screenshot Data Directory.webp](https://xenforo.com/community/data/attachments/295/295463-9416f42193082cfd56d15c732a9fb9ce.jpg?hash=lBb0IZMILP)
Over at /internal_data, only /xengallery exists, and it does not mirror the contents of the same in /data:
![Screenshot XenGallery2.webp Screenshot XenGallery2.webp](https://xenforo.com/community/data/attachments/295/295466-f3298400a5cda38466cad07b0adfc39b.jpg?hash=8ymEAKXNo4)
![Screenshot XenGallery.webp Screenshot XenGallery.webp](https://xenforo.com/community/data/attachments/295/295467-602107d956c4726f532fe22c55bf559a.jpg?hash=YCEH2VbEcm)
Everything above are just facts and nothing but the facts. I have no idea what the file structures are supposed to be, or what other files also handle permissioning for XFMG media items.
Around September of 2023, my host offered a free upgrade on resources to move the VM to new hardware. I don't know how the image they migrated would only break the media gallery instead of everything is done wrong, but I absolutely screwed the pooch because I can't even be sure if that is when the issue started.
I would appreciate any help or guidance anyone could throw my way!