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XF 1.5 Reports not send

Discussion in 'XenForo Questions and Support' started by -Andromeda-, Oct 4, 2015.

  1. -Andromeda-

    -Andromeda- Active Member

    Hello

    Users can send moderators a report message for post but is not send reports moderators on youtsite.com/reports link

    system say to user: Report send to moderators. thank you..

    But not send moderators on reported messages screen

    how can ı fix problem ?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Have the members explicitly been made moderators?
    Or have they just been granted moderator permissions via the user group?

    Moderators need to be made either global or content moderators for specific forums in order to see the reports.

    https://xenforo.com/help/moderators/
     
  3. -Andromeda-

    -Andromeda- Active Member

    Permissions is true. I Am super admin and super moderator on my forum but I and other moderators can't see report messages

    edit: I login to report screen in link but they haven't reports. I add a system for test account on my forum for try to report messages . I can send report messages for user account . system say report sending moderator mesaage , but report screen is empty

    edit2: Error is not xenforo 1.5.0 ( on my test forum )

    edit 3: I dısabled all add-ons but bug is not fixed
    xenforo version 1.5.1
     
    Last edited: Oct 4, 2015
  4. Chris D

    Chris D XenForo Developer Staff Member

    Is this the Reports link you can see?

    upload_2015-10-4_15-31-47.png

    And when you click on it, do you see a message that says "There are no active reports requiring your attention." or is it some other message?

    You may need to check the permissions of your user account.

    Go to Admin CP > Users > Analyze Permissions

    Click the "Node Permissions" tab and from the list select the forum where the posts have been reported. In the "User Name" field, type your username.

    In the list, specifically look at the value for: "Edit post by anyone" and "Delete post by anyone".

    If the value is "No" click "(Details)" and screenshot that.
     
  5. -Andromeda-

    -Andromeda- Active Member

    Hello Chriss

    It's really hard to believe but its realy : automatically fix the problem , ı don't understand to fix thanks for your help
     
  6. Chris D

    Chris D XenForo Developer Staff Member

    I am going to guess that at some point some permissions were changed, then things didn't update until the moderator caches updated. Glad it's working :)
     
    -Andromeda- likes this.
  7. -Andromeda-

    -Andromeda- Active Member

    Thank you Mr Criss :) have a nice day
     

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