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Remove reports

polle

Active member
#1
Today I saw 3 spam messages, so I tried the report button making for a comment "spam", just that.

I erased the messages and the author, everything ok.

Now I have a "1" alert in reports that lives there forever. If I visit reports I see the report there with my spam comment, but I cant delete it.

And the 1 alert at the top does not go away.

How to delete reports ?

Thanks.
 

polle

Active member
#3
Hi Jake.

If I go to the reports and click the tile, I have nothing but a comment text field and button. The only other option is going to the content, which is deleted, so I cant actually go to it.

How do I claim and mark as resolved ?

Thanks.
 

Jeremy P

Well-known member
#6
It should be in the sidebar on the report page. If it doesn't show up, it might be an issue with a custom style if you're not using the default, or some permissions thing I'm unaware of..
 

polle

Active member
#7
It should be in the sidebar on the report page. If it doesn't show up, it might be an issue with a custom style if you're not using the default, or some permissions thing I'm unaware of..
Maybe because I deleted the message ?

How can I delete that as an admin then ? Remove the report, the report comments and mark it as solved ?

Thanks.
 

Jeremy P

Well-known member
#9
Deleting the message shouldn't cause problems.. just checked the code and there's no permission weirdness, if you can view the report you should be able to assign/update it. Are you using the default style?

Edit: Good to hear :D
 

jt2011

Active member
#11
I can't see any option to read or deal with reports anywhere, can someone tell me how to get to this option.
Other users have reported some posts and I just can't find where I can view the reported posts...
 

Jeremy P

Well-known member
#12
I can't see any option to read or deal with reports anywhere, can someone tell me how to get to this option.
Other users have reported some posts and I just can't find where I can view the reported posts...
They appear at the top of the page ('Reported Items') alongside 'Moderation Queue'.

Make sure you have moderator permissions for your account set appropriately. admin != mod