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XF 1.4 register new user confirmation email failed

Discussion in 'XenForo Questions and Support' started by herocus, Nov 28, 2014.

  1. herocus

    herocus Member

    I just realized that no one be able to register to my new forum....
    for some reason, the confirmation email send actually bounced back to my email...

    I have asked someone to test by registering to my forum... He is not getting the confirmation email.

    I received the bounce back email to my email as shown below... any idea how to solve the issue??

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    SMTP error from remote mail server after end of data:
    host mta6.am0.yahoodns.net []: 554 5.7.9 Message not accepted for policy reasons. Seehttp://postmaster.yahoo.com/errors/postmaster-28.html

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <guni_ateng@yahoo.com>
    Received: from zbrush5 by biz157.inmotionhosting.com with local (Exim 4.82)
    (envelope-from <guni_ateng@yahoo.com>)
    id 1XuMw4-0004Pz-49
    for hendro.buono@yahoo.com; Fri, 28 Nov 2014 06:54:16 -0800
    To: nunjuk <hendro.buono@yahoo.com>
    Subject: ZBrush Indonesia forum Account Confirmation Required
    From: ZBrush Indonesia forum <guni_ateng@yahoo.com>
    X-To-Validate: c29e0d63+hendro.buono@yahoo.com
    Message-Id: <bd8baf9c0dfe4b07609470da03be1429c520ff8a@zbrushindonesia.com>
    Date: Fri, 28 Nov 2014 14:54:16 +0000
    Content-Type: multipart/alternative;
    MIME-Version: 1.0
    X-OutGoing-Spam-Status: No, score=0.6

  2. Brogan

    Brogan XenForo Moderator Staff Member

  3. Mike

    Mike XenForo Developer Staff Member

    In this case, the issue is probably that you're trying to use a Yahoo account to send from and (logically) Yahoo doesn't authorize your server to send from it. You may need to change your default email address and/or how you send email. (You should also take steps to setup something like SPF as mentioned in that link.)
  4. herocus

    herocus Member

    Ok thanks, things solved, I report to my hosting and they fix it. Thanks for all your help.

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