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XF 1.5 Register doesnt work for several people

Discussion in 'Troubleshooting and Problems' started by Toon Elsink, Feb 7, 2016.

  1. Toon Elsink

    Toon Elsink Member

    Does anyone know a fix for this error? This is keeping several members from registering.

  2. Chris D

    Chris D XenForo Developer Staff Member

    This could be down to an issue with caching or an outdated style (or outdated templates).

    If you go to Admin CP > Appearance > Customized Components and select your style, is the register_form template listed? If so you may need to revert that template.
  3. Toon Elsink

    Toon Elsink Member

    Hi Chris,

    Thanks for your respose. Sadly register_form is not listed there. I also read a previous post about disabling server caching. But i have no clue how to do so.
  4. Chris D

    Chris D XenForo Developer Staff Member

    It may still be template/style related. If you use a completely unedited default XF style (you can create this if you don't still have it, just create a new style with no parent) do you still get the problem?

    If it's still the same on the default XF style:

    Do you have anything in your config.php file related to caching? This would generally be something you added yourself so you could try to remove it to see if it helps. Do you have any add-ons installed which have anything to do with caching? If not, then you will likely need to consult your host for more assistance.

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