In addition to checking the server error log, check your source page for the site when you get that. Sometimes you will find an error listed in the source code... the last few I helped with (their entire site was giving that error) were simply that the mySQL PECL was not included in the PHP build, so the script was unable to communicate with the mySQL server.
If this is specifically the /install
location, then I'd still check to see if any error is present in the source page and also check the HTTP/PHP error logs.