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XF 1.3 Re-set passwords not working

Discussion in 'Troubleshooting and Problems' started by Ivar, May 21, 2014.

  1. Ivar

    Ivar Member

    Hi there,

    Lately my users have had problems resetting their passwords. They get the new password e-mailed to them, but it is not working. Users have told me that they have done the password reset 4-5 times, and it never works. I have had 5-6 cases where I have tried to reset their password in admin, and the first time it does not work...if I try again, it seems to work.

    I have recently upgraded my VPS to new version of Linux and upgraded to PHP 5.4.4, this might be related.

    Ideas for a fix?

    Thanks!
    Ivar
     
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    Have you received any errors when resetting the password?
     
  3. Ivar

    Ivar Member

    No..
     
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    I would be inclined to try to confirm that problem, because that is odd.

    What is your forum URL?
     
  5. Ivar

    Ivar Member

  6. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    I just registered and successfully reset my password.
     
  7. Ivar

    Ivar Member

    Ok, this is strange... let me have a look at this again. Thanks for your help! :confused:
     

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