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XF 1.2 Question about user upgrades when the price increases

Discussion in 'XenForo Questions and Support' started by MJD, Jan 24, 2014.

  1. MJD

    MJD Member

    How does Xenforo handle price increases for user upgrades? Specifically, users that have upgraded at, say $20/mo, and then the user upgrade is changed to $30/mo? Does PayPal renew at the old price? Or the new price?

    To give you an example (if the above isn't clear.)

    User X buys User Upgrade #1 at $20/mo on Jan 1st.
    On Jan 5th, the admin raises the price of User Upgrade #1 to $30/mo.

    When PayPal auto renews the upgrade, will it charge the old price of $20? Or the new at $30?

    I'd like to raise the prices of my user upgrades but I'm not sure how the system will treat the renewals.

    Any insight would be helpful so I can adequately inform the membership.

    (EDIT: My install is XF 1.2 - if a mod could change the tag, thanks!)
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    PayPal will continue to renew at the old price. Users would have to cancel and reactivate their memberships to begin paying the new prices.
    MJD likes this.

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