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XF 1.3 Question about the reporting system

Discussion in 'Troubleshooting and Problems' started by Chimpie, Aug 18, 2014.

  1. Chimpie

    Chimpie Well-Known Member

    So I'm testing out the Reporting System. We've always used the reporting-thread-starts-a-thread option, and I decided to give the core system a try.

    Currently we have two posts that have been reported. One must have been done when we first converted. A second was just reported by me just now.

    (For testing purposes, I created a new super moderator to match other super mods.)

    Logged in as me, a super admin, I click on Reports in the upper right corner and I see both reports.
    Logged in as the super mod, I click on Reports I only see one report, the original one. Not the one that I, as a super admin, reported.

    Furthermore, when I try to assign report #2 to someone, only the admins are listed, not the moderators.

    Thoughts on why these are occurring?
     
  2. Chimpie

    Chimpie Well-Known Member

    Is it because I'm an admin, so the only ones who can handle it are other admins?
     
  3. Liam W

    Liam W Well-Known Member

    When you say the moderators, are they listed as moderators, with access to the reports system?

    Liam
     
  4. Chimpie

    Chimpie Well-Known Member

    That's what I'm trying to figure out.

    ACP > Users > Moderators
    They're all listed there.

    How do I see who has access to the reports system?
     
  5. Brogan

    Brogan XenForo Moderator Staff Member

    The Moderator Bar is visible for all users who are made moderators. However, the Moderation Queue and Reported Items are only accessible with the following moderator permissions enabled:
    • Moderation Queue - View moderated threads / posts and Delete thread by anyone and Edit post by anyone.
    • Reported Items - Delete post by anyone or Edit post by anyone.

    http://xenforo.com/help/moderators/
     
  6. Chimpie

    Chimpie Well-Known Member

    redacted for now
     
  7. Mike

    Mike XenForo Developer Staff Member

    If the users aren't listed or can't see the reports, that would definitely indicate a permission issue -- it would likely point to them not being able to manage the post in question in the forum. You'll need to identify why that's happening (use the permission analyzer tool).
     

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