I actually haven't purchased anything from Apple before, but when I found out that my girlfriend really wanted an iPad I felt the need to grab one for our anniversary. I ordered the iPad directly from Apple on September 29th and received the package yesterday. Fast shipping! The outside packaging looked well put together (no tampering that I could see). I've never ordered an iPad before so I don't know if the iPad boxes are usually wrapped in plastic or sealed with tape underneath...mine had neither. I opened the box to discover that nothing but the manual was inside. My immediate reaction was that someone had stolen the iPad during the shipment process and I called Apple to report the incident. I spoke to a wonderful woman at 12AM EST about the issue who informed me that it is rare, but sometimes shipments can be sent out erroneously like that. (For a company like Apple, I'm surprised). So as of right now I'm sitting here waiting for their shipment investigation team to contact me (it takes 24-48 hours after reporting the incident to hear back). The woman I spoke with did apologize and offered to send me a free case which I took her up on (ordered the most expensive one I could see haha). All in all, I'm pretty annoyed and disturbed. I've never had anything like this happen before and I've purchased MANY electronics. Perhaps it's the apple name that gets people to taking things (if that is the case), but if it truly is a shipping factory issue...shame on Apple. I need this iPad by October 7th (my anniversary date) and if it's not here in time everything will be ruined that I had planned. Have any of you had a similar issue with Apple when purchasing their products? How did it turn out for you?