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XF 1.4 Promotion Alerts

Hello , for some reason i cant get Promotions alerts to work .
The promotion itself works , i can see it in List of promoted users
But when even i promote user manulay , user dont get alert about he was promoted .
And for some reason i cant find (if there any ) option for set to alert user about their promotions.
plz help , i red guide but it dont say anything about alerts
thank you , A