Problems with Contact Us on a XenForo forum

[Directionless]

I can't contact the admins of a XenForo website through the Contact Us form. Every time I try to send a message, it will tell me that the message has spam-like elements and then trying again with anything else tells me that I already sent things with that form even though my message was blocked. After trying to send it once, I have to wait for a cooldown, but I don't think anything is actually being sent because of the filter.

Does anyone know if this is a built-in XenForo feature and what causes the spam block message? Thank you!

 

[Ozzy47]

@Brogan @Chris D

 

[TPerry]

It may be the Askimet checking catching you and giving a false positive. Have you tried rewording your message, and if using links using fewer links or maybe actually just using a word and then link to it with the editor link feature?
It is also possible that the site is using an add-on that checks messages and determines if spam like qualities exist in it.

 

[Suzanne O]

Maybe the admins of that particular forum think you are a spammer and they might have your ip address as one like that was banned for spam.
It always depends upon what it was you were sending.
If you were sending a bunch of links then maybe you shouldn't be doing that because that in itself is spam.