XF 1.5 Problems attaching pictures from specific domain

[badstraw360]

Im having problems with my forum, I really need some help.

This issue is really weird because I'm not able to attach and view any pictures uploaded using tapatalk, like this one:

https://uploads.tapatalk-cdn.com/20180202/feaa337cfd939c1ee4daf9460996134b.jpg

If I try to attach a picture on my forum or copy and paste a link from another domain it works, it's just not working when I try to upload a picture or even when I copy and paste a link that begins with https://uploads.tapatalk...... , because when I do that I just get a red x instead of the actual picture.

I don't know if it's something that has to do with cloudflare, or what.

I would really appreciate any help.

 

[Jeremy P]

Are you using the image proxy? If so, try using the test page (http://example.com/admin.php?tools/test-image-proxy). If this is for images uploaded to your site using Tapatalk then you should probably contact them for support instead.

 

[badstraw360]

Yeah I'm using the image proxy, im also using ssl so I don't know if that has something to do.

How should I use the test page?

It seems that my forum won't recognize any jpg or png file that begins with https://uploads.tapatalk as a picture, even though the link is valid.

I don't know I'm puzzled.

 

[Paul B]

It appears to be related to tapatalk.

You will need to contact them for support with it.

 

[badstraw360]

It appears to be related to tapatalk.

You will need to contact them for support with it.

I'm not 100% sure that the problem is related to tapatalk, since I'm able to see the picture uploaded to their server if I check the link.

Do you have any suggestions? I really need some help to find out what's going on...

 

[badstraw360]

Are you using the image proxy? If so, try using the test page (http://example.com/admin.php?tools/test-image-proxy). If this is for images uploaded to your site using Tapatalk then you should probably contact them for support instead.

Ok if I disable the image proxy I can see all the pictures... So, it has something to do with that, I would appreciate if you point me to the right direction...

 

[badstraw360]

ok... all the images besides proxy images are showing.
Images show when I edit any post, but after I click on "post reply" the images are broken again.

 

[badstraw360]

This is the error that I'm getting if I try using the test page: https://uploads.tapatalk-cdn.com/20180202/feaa337cfd939c1ee4daf9460996134b.jpg could not be fetched or is not a valid image. The specific error message was: Received unexpected response code 403 (Forbidden)

 

[Jeremy P]

That means Tapatalk is rejecting your server's request to fetch the image. You'd have to take it up with them.

 

[badstraw360]

That means Tapatalk is rejecting your server's request to fetch the image. You'd have to take it up with them.

Thank you I'll send them an email.