Problem with download

[Renato Reis]

I have a problem with download of the translation, i dont have permission. WHY:?

 

[Chris D]

Do you have a XenForo license?

If so you need to log in to your Customer area and add your forum username to the "Forum users" page.

 

[Renato Reis]

AH ok, Thanks

 

[Renato Reis]

And a cant buy, just have option of paypal to buy

 

[Chris D]

I think I have located your account. You should now have the option to pay directly by credit card.

If you still can't pay Contact us and we can discuss bank transfer or other options.

 

[Renato Reis]

Will do the test right now

 

[Renato Reis]

Work right now

Have someone for instal for me?

 

[Chris D]

You would need to purchase the "Installation service" if you want someone to install it for you. You will need to make sure you have arranged and set up web hosting, domain name etc.

 

[Renato Reis]

Yes I have, but can i buy right now "Installation service" ?

 

[Chris D]

Yes just click the "Buy extras & services" link under your new license in the Customer area.

 

[Renato Reis]

Done, and now?

 

[Chris D]

Now you should see some instructions to submit a request, and then a member of the team will complete the install for you.

 

[Renato Reis]

where can I see that? Dorry about me english

 

[Chris D]

It should be right there underneath your license where you just went to purchase the extras. It's an orange link which will look similar to the following (but it will mention "install service").

 

[Renato Reis]

I see, but my web hosting is different, I just have Control Painel

 

[Renato Reis]

can u fix it for me?

 

[Chris D]

Just submit the installation request and someone will respond as soon as they are able to. If you don't have all of the information, you can provide as much as you have, and any other information in the notes section.

 

[Renato Reis]

Done, I send everything that I have here can u see if works?