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Plesk Panel > cPanel Transport: Error!

Discussion in 'XenForo Questions and Support' started by Mostruoso, Aug 4, 2012.

  1. Mostruoso

    Mostruoso Member


    My speak english is a little, sorry.

    Hosting company moved my forum database. Library> config.php panel are the same as the database get the following error:

    An unexpected database error occurred. Please try again later.

    Source code:

    <!-- Access denied for user 'transfor_transfo'@'localhost' (using password: YES) -->
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    That means the MySQL info in your library/config.php file is wrong. Make sure the username and password are correct. On a CPanel server you can check this information in CPanel.

    Screen shot 2012-08-04 at 7.27.17 AM.png

    If you continue to have problems then I can check this for you if you give me a URL and login for CPanel.

    *sleep time*

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