• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Plesk Panel > cPanel Transport: Error!


My speak english is a little, sorry.

Hosting company moved my forum database. Library> config.php panel are the same as the database get the following error:

An unexpected database error occurred. Please try again later.

Source code:

<!-- Access denied for user 'transfor_transfo'@'localhost' (using password: YES) -->

Jake Bunce

XenForo moderator
Staff member
<!-- Access denied for user 'transfor_transfo'@'localhost' (using password: YES) -->
That means the MySQL info in your library/config.php file is wrong. Make sure the username and password are correct. On a CPanel server you can check this information in CPanel.

Screen shot 2012-08-04 at 7.27.17 AM.png

If you continue to have problems then I can check this for you if you give me a URL and login for CPanel.

*sleep time*