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Plesk Panel > cPanel Transport: Error!

#1
Hi,

My speak english is a little, sorry.

Hosting company moved my forum database. Library> config.php panel are the same as the database get the following error:


An unexpected database error occurred. Please try again later.

Source code:

<!-- Access denied for user 'transfor_transfo'@'localhost' (using password: YES) -->
 

Jake Bunce

XenForo moderator
Staff member
#2
<!-- Access denied for user 'transfor_transfo'@'localhost' (using password: YES) -->
That means the MySQL info in your library/config.php file is wrong. Make sure the username and password are correct. On a CPanel server you can check this information in CPanel.

Screen shot 2012-08-04 at 7.27.17 AM.png

If you continue to have problems then I can check this for you if you give me a URL and login for CPanel.

*sleep time*