Please why does ones account gets blocked after three times failed attempts to login

Krakye1

Member
Please I visited a xenforo website that I have sign up onto as a member.. I set my phone to always let me stay logged in but something happened and I had to change my phone but the unfortunate thing is that I forgot my password.. I kept trying some keywords that I might have used as my password, after the third trial I received a notification that my account has been blocked due to several failed attempts of loging in.. that isn't actually my problem for now but I have planned of purchasing xenforo by June ending and would not want this to happen to my signed up users....can this be possible??
 

Manster54

Active member
It's a security feature that's pretty much standard with any platform. It stops "brute force" password cracking programs. It protects the members.

If you forgot your password the thing to do is click the "forgot my password" link and retrieve account access that way.

Xenforo owners CAN turn the security feature off, but none wise do so.
 

Krakye1

Member
It's a security feature that's pretty much standard with any platform. It stops "brute force" password cracking programs. It protects the members.

If you forgot your password the thing to do is click the "forgot my password" link and retrieve account access that way.

Xenforo owners CAN turn the security feature off, but none wise do so.
Does it mean you can't retrieve your account anymore after it is blocked??
 

jeb35

Active member
Does it mean you can't retrieve your account anymore after it is blocked??
All you have to do is select forgot your password and it will send you an email at the address you signed up with for a password reset.
 

djbaxter

Well-known member
Generally, you are only locked out for a specific period of time. Try again in 15 minutes or so.
 
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